Escrow Coordinator

F&M Bank•Archbold, OH

13d

About The Position

POSITION SUMMARY: Responsible for managing the escrow process in relation to Home Loans. Perform various duties to ensure the escrow process is accurately and efficiently managed. OBJECTIVES OF THIS ROLE: Utilize sales training skills to provide outstanding customer service. Verify that escrow requests have been completed accurately. Monitor and pay all appropriate billing notices for Taxes, Homeowner’s (Hazard) Insurance, Private Mortgage Insurance (PMI), Flood Insurance, Force placed Flood and Hazard, A&H (Disability), CL (Life) (Establish electronic means of payment with each).

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
High school diploma or general education degree (GED) and two to four years related experience and/or training; or equivalent combination of education and experience. Experience with Microsoft Word & Excel, Navigator/Director and Adobe Professional preferred.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. A working knowledge of mortgage escrow accounts and the ability to quickly learn the requirements established by regulation surrounding the management of them. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Valid Driver’s License
As generally applicable to F&M Bank and commensurate with these job functions, this job role includes accountabilities for following Bank policies and related procedures, as well as regulatory requirements involving federal and state laws, regulations, and related guidance.
Compliance with Bank Secrecy Act (BSA), including accurate completion of Currency Transaction Reports (CTR) when applicable, Anti-Money Laundering Act (AML), Office of Foreign Asset Control (OFAC) and the USA PATRIOT Act. Adhere to Customer Identification, Customer Due Diligence and reporting of suspicious activities to the BSA Department.
Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.
Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.

Nice To Haves

Experience with Microsoft Word & Excel, Navigator/Director and Adobe Professional preferred.

Responsibilities

Complete escrow set-up sheets for new or transferred escrow accounts.
Complete daily/monthly request to third party (Miniter) from escrow accounts.
Complete loan maintenance request (set-up) for new or transferred escrow accounts.
Complete daily/monthly request to Accounts Payable from escrow accounts.
Complete billing request with local tax authorities and insurance companies.
Provide customer support and billing question support to escrow customers.
Complete annual PMI notification.
Complete annual escrow analysis.
Complete monthly reports as requested for Management.
Reconcile various bank accounts.
Process reports on database software.
Monitor paid off notes and refund of the surplus escrow balance to borrower(s).
Regularly preforms job duties as an Operations Specialist.
Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position.