Escrow Assistant

Vista Title and Escrow LLC•Spokane, WA

30d•$25 - $32

About The Position

At Vista Title & Escrow, the Escrow Assistant plays a critical support role in the successful coordination of real estate closings, delivering an exceptional customer experience from file opening through post-closing. This position provides both administrative and transactional support to Escrow Officers and Escrow Closers while ensuring efficient and accurate processing of documents, communication with clients, and regulatory compliance. In addition to assisting with escrow-related responsibilities, the Escrow Assistant also provides backup support at the front desk and helps ensure uninterrupted service when coverage is needed. This role is an excellent opportunity for team members looking to grow into a future Escrow Closer or Senior Escrow Assistant position. The ideal candidate embraces Vista’s core values of Care, Clarity, and Cultivation while actively supporting business growth, team collaboration, and professional excellence.

Requirements

Strong commitment to Vista’s mission of delivering an unparalleled client experience
Exceptional written and verbal communication skills
Friendly and professional customer service demeanor, in person and over the phone
Strong organizational skills and acute attention to detail
Exceptional ability to prioritize tasks in a fast-paced, high-volume environment
High proficiency with Microsoft Office Suite and escrow/title software
Excellent analytical problem-solving ability with a proactive mindset
Ability to work independently and as part of a collaborative team
Willingness to support marketing initiatives and client retention efforts when needed
High school diploma or equivalent required
Prolonged periods of sitting at a desk and working on a computer
Ability to lift up to 15 pounds
Ability to review printed and electronic documentation

Nice To Haves

Prior experience in administrative or client service role preferred
Prior exposure to escrow, title, or real estate transactions a plus
Demonstrated interest in professional growth and ongoing education in the title and escrow industry

Responsibilities

Provide responsive and professional administrative support to escrow staff, ensuring timely and accurate transaction processing
Open and prepare escrow files, including order entry, fund allocation, and file documentation
Assist with preparation and delivery of closing documents; coordinate disbursements and wire transfers in accordance with company policy
Communicate clearly with clients, agents, lenders, and team members regarding title exceptions, requirements, and next steps
Review and interpret purchase agreements and refinance instructions
Manage pre-closing and post-closing tasks such as recording documents, verifying signatures, and reconciling disbursements
Research and review chain of title; identify and track liens, judgments, and title issues for resolution
Conduct quality control checks to ensure legal descriptions, vesting, and documents match title commitments
Support the preparation of closing statements and coordinate with title officers as needed
Compile reports, perform data entry, and maintain accurate and confidential escrow records
Resolve standard and non-standard issues using internal resources and professional judgment
Provide courteous, professional front desk coverage as needed for breaks, PTO, or special situations
Contribute to a positive office culture through interdepartmental collaboration, marketing support, and shared client success
Perform other duties as assigned in support of the escrow department and overall company goals