Escrow Assistant (Remote Opportunity)
About The Position
Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions. Please note This position requires availability to work either of the following shifts (all in Pacific Time): - 9:00am-6:00pm or - 10:00am-7:00pm
Requirements
- High School diploma or equivalent
- 2+ years experience in an escrow related field
- Customer service skills
- Problem solving skills
- Strong organizational skills
- Knowledge of MS Office suite
- Excellent verbal/written communication skills
- Able to maintain professionalism and a positive service attitude at all times
- Strong detail orientation
- Knowledge of company and/or client operating systems
Nice To Haves
- Background with a mix of curative and closing experience is a plus
Responsibilities
- Performs a wide range of administrative duties to gather information and assist in the escrow process
- Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions
- Communicates requirements and other information to clients
- Interprets various agreements as they relate to closing and prepare all documents required for transactions
Benefits
- Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
