Escrow Assistant

First American • Usa, MI

14h • $20 - $27 • Remote

About The Position

Entry-level escrow closing position in a fast-paced environment providing support of residential loan closings in scheduling, balancing fees and loan package quality review.

Requirements

• High School diploma or equivalent
• Customer service skills
• Problem solving skills
• Strong organizational skills
• Knowledge of MS Office suite
• Excellent verbal/written communication skills
• Able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Knowledge of company and/or client operating systems

Nice To Haves

• Title related experience preferred, but not necessary

Responsibilities

• Reviewing lender packages consisting of standard lender refinance packages, i.e. notes/security instruments, affidavits for recording accuracy and provide to notary.
• Communicating internally and externally to customers to resolve/correct documents from refinance transactions.
• Responsible for entering fees and balancing files to lender instructions.
• Support internal and external customers on issue resolution via integrated, email and phone communications.
• Responsible for contacting borrowers to schedule closings, assisting in phone queue and team email boxes to support lender inquiries.

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED