Escrow Assistant - Indian Wells, CA

Anywhere • Indian Wells, CA

102d

About The Position

The Escrow Support Specialist plays a key role throughout the duration of the real estate transaction by providing centralized support to a variety of Escrow Officers to ensure a smooth closing experience for the consumer. Specifically, this role is responsible for providing a high level of customer service to the Escrow Officer, agent and consumer, ensuring efficient and effective file management and applying appropriate escrow knowledge throughout the transaction in order to accurately complete tasks and communicate with local escrow teams and customers.

Requirements

• Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the 'life of a file.'

Responsibilities

• Maintain an accurate daily task list (workflow dashboard) without overdue items.
• Provide centralized operational support to the escrow branch, including reviewing commitment/prelim and seller/buyer information forms.
• Order tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases.
• Balance files and prepare closing documents.
• Handle any other assigned workflow dashboard tasks.
• Evaluate and review real estate contracts and all supporting documents meticulously.
• Manage files to ensure accuracy and completeness of documentation.
• Compile and process escrow instruction packages.
• Collaborate with branch operations to prepare for closings.
• Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues.
• Exercise sound judgment to identify discrepancies and assess risk levels.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees