Escrow Administrator

FLATIRONS BANK•Boulder, CO

1d•$28 - $36

About The Position

Flatirons Bank is seeking candidates from all backgrounds to join our team. We are looking for driven, reliable, hardworking candidates who want to make a difference in their community and work for a company where their opinion counts. We want our employees to be proactive, resourceful, communicative, efficient, and to provide key input into the future success of our team. If your goal is to build a career with impact and influence, consider joining the dedicated team at Flatirons Bank. Flatirons Bank is a full-service independent bank dedicated to serving the financial needs of individuals, businesses, and nonprofits in Boulder County. With locations in Boulder and Longmont, we provide personalized banking experience, making all our decisions locally. Since our inception over two decades ago, our goal has been to bring more to banking in Boulder County. We take pride in developing personal relationships with our clients while maintaining the highest level of professional service. Our suite of services includes Personal and Business Banking services, Professional Services Banking, Treasury Management, Mortgage Lending, and Commercial Real Estate Lending solutions. Flatirons Bank not only provides personalized and innovative banking solutions for our clients, but our employees also personally contribute to making a difference in the Boulder County community through a variety of nonprofit organizations. Flatirons Bank’s headquarters location in Boulder was the first in the county to achieve LEED Gold certification upon its opening in 2009. The Bank actively works towards being a community leader that balances purpose with profit by considering the impact of its decisions on its stakeholders: employees, clients, vendors, community, and the environment. By working at Flatirons Bank, you are helping your neighbors and local businesses thrive. Flatirons Bank serves as an escrow agent and account administrator for handling Qualified Settlement Funds (“QSFs”). A QSF is an account used as a settlement mechanism to receive funds from one or more defendants after a lawsuit or legal claim is resolved. This arrangement provides plaintiffs and their attorneys with the time and flexibility to develop a suitable distribution plan. The Escrow Administrator position serves an important role for the Bank, with a primary focus on ensuring the bank delivers upon its primary value proposition of providing an exceptional client experience and operational excellence in administrating its Qualified Settlement Fund product. The individual in this position will work closely with the Escrow Manager and Escrow Officer, have regular interaction with attorneys and other law firm business managers, and will ensure that QSF accounts are administered in accordance with policies and procedures.

Requirements

Three or more years of experience in banking or escrow services
Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies
Proven track record of delivering exceptional client service in fast-paced or regulated environments.
Highly organized, proactive, and able to manage multiple deadlines simultaneously.
Excellent attention to detail
Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and communicate clearly to attorney clients and bank employees.
Ability to address and resolve problems quickly and efficiently.
Ability to work with minimal supervision while performing duties.
Effective organizational and time management skills.
Intermediate computer skills with experience using Microsoft Office products as well as Bank or Escrow accounting and documentation software programs

Responsibilities

Open and administer QSF bank accounts; assist with obtaining required documentation
Allocate subaccounts pursuant to the settlement statement/other applicable documentation.
Process distribution requests in accordance with applicable policies and procedures.
Utilize the QSF workflow in BCS to facilitate escrow administration.
Maintain accurate records and files of all escrow transactions and ensure the complete retention of all QSF file documentation within the Justice Escrow platform.
Provide effective client service by answering client questions; Assist with the resolution of any issues or discrepancies that arise during the escrow process; Coordinate with internal departments as needed.
Assist with documenting Justice Escrow Platform bugs/other issues in Jira or other similar software management platform. Assist with identifying and prioritizing other areas for improvement in the Justice Escrow Software.
Adhere to Bank policies, government regulations and legal requirements.
Perform other operational duties as required.
Works closely with and provides ongoing support to the Escrow Manager and Escrow Officer, in accordance with applicable policies and procedures.