Escrow Accountant

Qualia • Austin, TX

19d • Hybrid

About The Position

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.
WHAT YOU'LL WORK ON
Qualia’s full Reconciliation Service pairs the best-in-class title & settlement accounting software alongside a dedicated, professional Reconciliation Specialist. This service is designed to ensure clients are audit-ready and compliant with best practices.
As an Escrow Accountant, you are responsible for managing cash reconciliations for customer escrow accounts. You are the point person for the client; you will assist in cleanup & catch-up for your accounts, manage and clear daily exceptions, coach clients on best accounting practices, and alert clients to any audit red flags. Most importantly, accountants will be responsible for maintaining daily 3-Way reconciliation for Qualia customers’ accounts.

Requirements

• A college degree or equivalent (Finance/Accounting majors preferred, but not required)
• A working knowledge of Excel
• Previous accounting or bookkeeping experience
• Excellent analytical, verbal, and written communication skills
• A keen eye to detail
• Great processing skills
• A team-player attitude
• Exceptional customer service skills
• Based in Austin, TX, with the ability to work in the office a minimum of three days per week is required.

Responsibilities

• Producing/Processing of customer’s banking files (CSV/BAI2)
• Resolving transactional exceptions in Qualia and banking web sites
• Reporting unresolved exceptions to customers
• Monitoring/Producing accounting reports relevant to each customer
• Generating month-end reports required by the customer
• Reviewing month end accounting reports to determine account status
• Communicating customer account status both internally and externally
• Supporting current Qualia agents with their reconciliations
• Transitioning current and new clients to Qualia Recon Service
• Building customer satisfaction with assigned clients

Benefits

• In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy.
• Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees