Escort - Clinical Support - Days - PRN

Memorial Hospital at GulfportGulfport, MS
5d

About The Position

Greet, escort, and assist customers in a highly personalized and professional manner.

Requirements

  • Ability to understand and carry out instructions.
  • Ability to work with minimal supervision.
  • Excellent interpersonal skills with a customer service approach.
  • Able to interact appropriately with a diverse population of customers.
  • Ability to speak and hear for effective communication.
  • Ability to stand and walk for extended periods of time.
  • Visual acuity and manual dexterity to process information.
  • Position may require long hours with frequent periods walking.
  • Ability to lift, push, pull, and position patients and equipment.

Nice To Haves

  • High school diploma or equivalent
  • Previous experience in handling ill patients to and from vehicles, seated positions, and wheelchairs
  • Previous experience in working with the general public using customer relations skills

Responsibilities

  • Greets customers and hospital guests and provides with information.
  • Provides information concerning visiting hours, policies, directions, and area.
  • Responds to requests and answers questions from clients, patients, family, community, and staff.
  • Always identifies area and self when answering the telephone or other communication devices.
  • Assesses and provides the customer with appropriate transportation requirements.
  • Responds to assignments through the use of the Capacity Management device.
  • Provides the customer with assistance of transporting personal items.
  • Transfers patient in and out of wheelchair or vehicle using appropriate equipment lift as necessary.
  • Transports/escorts patients by wheelchair or walk to appropriate destination.
  • Escorts patients to correct destinations without unnecessary waiting.
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