Escalation Engineer
Eagle Eye Networks•Austin, TX
416d
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About The Position
The Escalation Engineer at Eagle Eye Networks is responsible for managing and resolving escalated technical issues from support and internal teams. This role requires a proactive problem solver who can validate and reproduce issues, communicate effectively with stakeholders, and collaborate with engineering teams to ensure timely resolutions. The position is integral to maintaining the quality and efficiency of the company's cloud video surveillance solutions.
