Escalated Billing Support Agent - German Speaking
Blueprint Technologies•Bellevue, WA
413d•$49,920 - $55,120•Remote
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About The Position
The Escalated Billing Support Agent is a professional individual contributor role focused on enhancing customer experience through effective billing support. This position requires fluency in German and involves managing escalated customer inquiries related to billing issues, ensuring compliance with service agreements, and maintaining high customer satisfaction levels. The agent will work in a hybrid environment, balancing in-office and remote work while adhering to performance metrics and departmental standards.
