ERS-Service Center Manager - Dallas

Vertiv•Dallas, TX

About The Position

Responsible for the sales, profit, and quality of the area operation. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Perform employee performance reviews and recommend appropriate salary changes. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Interview job applicants. Develop and review proposals, and review reports of field engineers. The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $6.9 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] [[email protected]]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Requirements

Same or similar work experience in the Industrial Service Industry.
Requires a high degree of communication, supervisory, organizational and good management skills.
Communicate effectively, writing and verbally, with clients, peers, subordinates and management.
Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment.
Willing to do some overnight travel to cover field region and attend company meetings.
Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Valid Driver’s License.

Responsibilities

Responsible for the sales, profit, and quality of the area operation.
Review and sign contracts consistent with Limits of Authority.
Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business.
Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track.
Hold periodic regular management committee meetings to promote effective communication and review business progress.
Work with staff to develop weekly invoicing and monthly Status Reports.
Review and audit field jobs.
Responsible for the general supervision, safety and technical training of Field Engineers and Technicians.
Perform employee performance reviews and recommend appropriate salary changes.
Coordinate technical training for field personnel and assist with career development.
Review and recommend field technical procedures and procedure changes.
Interview job applicants.
Develop and review proposals, and review reports of field engineers.