ERS-Application Engineer - Westerville

Vertiv•Westerville, OH

About The Position

Integrate component services to produce a cohesive and technically sound service solution proposal for Vertiv customers by providing technical support and customized service options. Individual will work closely with key ERS and Vertiv Services stakeholders to create professional service and commissioning services proposals. Provide initial Request for Proposal (RFP) review to identify suitability to our business and plan actions necessary to successfully bid and compete. Support the commissioning portfolio through efficient and effective quoting based on international standard specifications for building electrical, HVAC and controls systems. POSITION SUMMARY Provide business, managerial, and technical direction to the Service Center. When local Operation Supervisors are not part of management structure, provides general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progress and financial details.

Requirements

BS degree in Engineering (preferably Electrical or Mechanical), or equivalent experience.
Fluent English written, and verbal required including electrical and mechanical terminology.
Essential knowledge of international standards such as NFPA 70E, IEEE and ANSI/NETA.
Candidate must have experience with Medium and Low Voltage Electrical distribution systems and equipment. Experience with high voltage and/or electrical substations is a plus.
Must have the ability to read and interpret building construction drawings and specifications, including electrical schematics and one-line diagrams, and HVAC drawings, including equipment schedules.
Collaborative skills, detail-oriented and ability to manage multiple priorities.
Excellent problem-solving abilities and capable of resolving contract and product issues.
Proficiency in Microsoft Word, Excel, Outlook and Adobe Acrobat.
Team player with outstanding verbal and written communication skills.
Needs to have a strong understanding of electrical and HVAC infrastructure design objectives, performance factors, and physical requirements.
Strong attention to details and effective written and verbal communication.
Multitasking.
Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell.
Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus.
Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test sets.
Valid Driver’s License.
Graduate Engineer BSEE or BSME and no experience. OR Graduate of applicable Electrical Technical School or Military equivalent
Same or similar work experience in the Industrial Service Industry.
Requires a high degree of communication, supervisory, organizational and good management skills.
Communicate effectively, writing and verbally, with clients, peers, subordinates and management.
Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment.
Willing to do some overnight travel to cover field region and attend company meetings.
Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Valid Driver’s License.
Communicate effectively, in writing and verbally, with clients and peers.
Good judgment, dependable, supervises projects with technical expertise and good business management skills.
Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment.
Willing to work flexible hours, weekends, holidays, and night work.

Nice To Haves

Broad knowledge of Building HVAC and Mechanical systems a plus.
Knowledge of ASHRAE standards a plus.

Responsibilities

Primarily Support Bid Center and Complex Project Management Team by developing NETA Testing Proposals for Large Projects
Apply Quote Configurator tool to provide comprehensive quote support to the ERS and HVM sales team.
Produce customized service proposals/quotations ensuring proposal reflects proper scope, required technical specifications, NETA Acceptance and Maintenance Specifications, and Vertiv profitability requirements.
Individual will work closely with key ERS and Vertiv Services stakeholders to create professional service solution proposals.
Support sales of Service portfolio through efficient and effective quoting based on international standard specifications for electrical power equipment & systems.
Provide initial RFP review to identify suitability to our business and plan actions necessary to successfully bid and compete.
Work with ERS commissioning personnel to develop clear, concise, and technically sound commissioning proposals for customer review and acceptance based on customer requirements and/or RFP's.
Apply Quote Configurator tool to provide comprehensive quote support to the commissioning team.
Produce customized service proposals/quotations ensuring proposal reflects proper scope, required technical specifications, and Vertiv profitability requirements.
Apply application commissioning and engineering competencies to identify and recommend applicable service requirements.
Work with commissioning management team to define incremental scope and develop service solutions proposals based on the key findings and recommendations raised during system audits, professional assessments and/or mechanical and electrical testing.
Responsible for the sales, profit, and quality of the area operation.
Review and sign contracts consistent with Limits of Authority.
Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business.
Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track.
Hold periodic regular management committee meetings to promote effective communication and review business progress.
Work with staff to develop weekly invoicing and monthly Status Reports.
Review and audit field jobs.
Responsible for the general supervision, safety and technical training of Field Engineers and Technicians.
Perform employee performance reviews and recommend appropriate salary changes.
Coordinate technical training for field personnel and assist with career development.
Review and recommend field technical procedures and procedure changes.
Interview job applicants.
Develop and review proposals, and review reports of field engineers.