ERP Technical Specialist

Tencarva Machinery CompanyGreensboro, NC
45m

About The Position

We’re hiring an ERP Technical Specialist to maintain and enhance our enterprise resource planning (ERP) system. This role includes hands-on SQL work, reporting development, workflow customization, user guidance, and assistance with system upgrades and cloud initiatives. About Tencarva Machinery Company Founded in 1978, with roots dating back to 1926, Tencarva is a distributor, engineering and design partner, and OEM-authorized repair network within the process equipment/flow control market. With 36 locations across 16 states, we provide end-to-end, whole-system solutions for over 18,000 customers across many verticals, including industrial, municipal water/wastewater, power generation, oil/gas, mining/aggregates, and automotive. Our service offerings include system analysis and design, applications engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings. tencarva.com Position Overview The ERP Technical Specialist supports the stability, functionality, and ongoing improvement of Tencarva’s ERP platform (IFS) and related business applications. This role works closely with the Business Systems Manager, ERP Technical Lead, and cross-functional teams across the organization to ensure reliable system performance, accurate data, and effective user support. This is a hands-on ERP systems role — not a general IT helpdesk position. Why Join Tencarva Long-term company stability - Tencarva (founded in 1978) has never had a layoff and does not manage downturns by cutting people Market leader in industrial equipment distribution; strong financial performance for nearly 50 years, with consistent growth rate and ongoing strategic business acquisitions Family-oriented culture that understands/respects life outside of work Opportunity to contribute to ERP enhancements and cloud initiatives that will equip our business for the next stage of growth Collaborative, team-first business environment

Requirements

  • Bachelor’s degree in Information Systems, Computer Science, or related field — or equivalent practical experience
  • 3–5 years of hands-on ERP technical support experience
  • Strong SQL experience within an ERP environment
  • Experience supporting ERP upgrades, migrations, or cloud-based ERP platforms
  • Experience developing reports, workflows, or system customizations
  • Strong analytical and troubleshooting skills
  • Ability to work effectively with finance, operations, and divisional teams

Nice To Haves

  • Experience with IFS ERP is preferred but not required.

Responsibilities

  • Serve as a technical resource for our ERP system (IFS) and connected applications
  • Support ERP configuration, maintenance, troubleshooting, and day-to-day system performance
  • Develop and maintain ERP reports, lobby elements, and custom forms
  • Create and manage custom events to improve workflow and system functionality
  • Assist with ERP upgrades, patches, and cloud-related initiatives
  • Maintain legacy data warehouse structures and support data integrity
  • Monitor system security roles, scheduled tasks, and overall technical integrity
  • Respond to and resolve ERP-related helpdesk tickets
  • Provide user support and functional guidance across the organization
  • Assist with system training and documentation related to new features or upgrades
  • Serve as backup to the IFS Technical Lead

Benefits

  • Annual Incentive Program
  • 401(k) with Profit Sharing
  • Paid Time Off, including 10 holidays
  • Health Insurance, including medical, dental, vision, disability, and life
  • Employee Assistance Program
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