ERP Systems Administrator

Taco Comfort Solutions • Cranston, RI

317d • Remote

About The Position

The ERP Systems Administrator's role works specifically with Taco's Enterprise Resource Planning (ERP) system and its related technologies and applications. They monitor and execute actions necessary to maintain a stable environment for the ERP system. This role is proficient in application server administration and maintenance.

Requirements

• Bachelor's Degree in Computer Science or Information Technology
• 3+ years of experience working in an Information Technology role with an ERP system, including writing SQL queries, designing SSRS reports, and working in a Microsoft Windows Server environment
• Broad knowledge of ERP systems and technologies
• Excellent written and verbal communication skills
• Team player with good interpersonal/customer service skills and a positive attitude

Nice To Haves

• Knowledge of Bartender Labeling Software

Responsibilities

• Works with business system users and Database Administrator (DBA) to help diagnose, fix, and prevent ERP IT-related system issues.
• Serves as the liaison between the users and DBA to address any issues.
• Works with ERP vendor support for unresolved issues or bugs and creates cases with ERP vendor support.
• Assists DBA with the implementation of ERP modifications, new ERP system integrations, patch releases, and major upgrades.
• Maintains business system security model including security group modifications and creation of accounts.
• Helps develop and maintain all ERP related reports, SQL Server Reporting Services (SSRS), PowerBI, Epicor Business Activity Query (BAQ) and Dashboards.
• Helps facilitate and/or participates in testing with users for ERP-related enhancements and fixes.
• Develops and maintains enterprise labeling system.
• Provides timely customer support to end-users with instruction, training and problem resolution through hands-on support, and excellent oral and written communication.

Benefits

• Provides competitive salaries and benefits
• Offers tuition reimbursement, career development, and on-site training programs in our learning center
• Believes in sharing profits with its employees
• Is mindful about family, health and well-being
• Fosters conditions that allow people and communities to reach their full potential
• Embraces and celebrates diversity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree