ERP System Administrator I

University of North Texas System • Denton, TX

55d • Remote

About The Position

The ERP Systems Administrator I supports daily operations of ERP systems by installing, configuring, and maintaining software, troubleshooting issues, and automating routine tasks. The role ensures system stability and performance, provides second-tier support, and maintains documentation. It fills a critical gap between help desk and senior admin roles, enabling efficient service delivery and allowing senior staff to focus on strategic initiatives.

Requirements

• Bachelor's degree with coursework in computing or information systems and one year of related computer programming experience; or any equivalent combination of education, training and experience.
• Knowledge of ERP systems, client/server architecture, and software installation and configuration.
• Proficiency in troubleshooting and resolving system issues, with the ability to analyze problems and develop effective solutions.
• Skilled in scripting and automation to streamline tasks.
• Familiarity with system performance monitoring.
• Ability to read and apply technical documentation.
• Effective communication and collaboration skills to work with users and technical teams. Detail-oriented with strong documentation practices.
• Knowledge of safe working procedures and licensing compliance.
• Capable of working independently while following established procedures.
• Understanding of IT principles, databases, and application support.

Nice To Haves

• Linux admin experience
• PeopleSoft experience

Responsibilities

• Provide second-tier support by troubleshooting ERP system issues, communicating with users, and documenting resolutions.
• Monitor system health and performance, proactively identifying and resolving technical issues.
• Develop scripts or programs to automate routine tasks and improve system efficiency.
• Review technical documentation to support system installations, upgrades, and modifications.
• Create and maintain procedural documentation to support consistent system administration practices.
• Install, configure, and update ERP-related software systems to ensure optimal performance and security.

Benefits

• The University of North Texas is a state employer offering great benefits, including medical, dental, life, retirement, ample paid time off, and great work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees