ERP Specialist

LakantoOrem, UT
3d

About The Position

The ERP Specialist supports and maintains the company’s ERP system, helping users, resolving issues, managing access, and assisting with ERP-related projects and improvements. This role is a good fit for a recent graduate or early-to-mid-level professional who wants to grow their ERP and manufacturing systems experience in a practical, hands-on environment.

Requirements

  • Bachelor’s degree (completed) in Information Systems, Business, Operations, Manufacturing, or a related field (or equivalent experience)
  • Strong analytical and problem-solving skills
  • Basic understanding of ERP systems and business workflows
  • Good written and verbal English communication skills
  • Strong interpersonal and customer-service-oriented mindset
  • Comfortable working with both technical and non-technical users

Nice To Haves

  • ERP support or administration experience (Strong advantage)
  • Understanding of manufacturing business processes (BOMs, inventory, production, work orders) (Strong advantage)
  • Experience creating GIs, reports, dashboards, and forms in an ERP system (Strong advantage)
  • Basic understanding of SQL concepts and database logic (tables, key fields, relationships) (Strong advantage)
  • Acumatica ERP experience, especially Manufacturing Edition (Extreme advantage)
  • Project coordination or basic project management experience (Moderate advantage)
  • Business process mapping or workflow improvement experience (Moderate advantage)
  • Continuous improvement background (Lean, Six Sigma, process optimization) (Moderate advantage)
  • Advanced Excel skills (pivot tables, lookups, data analysis) (Moderate advantage)

Responsibilities

  • Provide daily ERP support to users across manufacturing, operations, and office teams
  • Troubleshoot common ERP issues and work with internal teams or vendors when needed
  • Answer user questions and help ensure correct system usage
  • Document solutions and basic procedures
  • Create and maintain ERP users, roles, and permissions
  • Support onboarding/offboarding and access changes
  • Help maintain proper system security and access controls
  • Create and maintain Generic Inquiries (GIs), reports, dashboards, and forms within the ERP
  • Assist users with data visibility and reporting needs
  • Perform basic data checks and validations
  • Assist with ERP projects such as: new modules system enhancements process improvements
  • Participate in testing, user training, and go-live support
  • Help document business processes and system changes
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