ERP Specialist

DNOW

198d

About The Position

The ERP Specialist is responsible for supporting users, training, testing, system improvement, research, and development on our Infor Cloud Suite Industrial (i.e., Syteline) system.

Requirements

• High school diploma or work equivalent; BS/BA degree in Business Management, Computer Science (or related field) preferred.
• 5+ years Infor Cloud Suite Industrial (i.e., Syteline) end-user experience
• Experience with Syteline Version 8 or higher
• Knowledge of Factory Track, Birst, IDM, Field Service Plus, Syteline CRM, Syteline Service App, Homepages, but not limited to as we improve processes and gain system knowledge
• Implementation/Integration experience, in Infor/Syteline or similar ERP Systems
• Required to work both with a team and independently
• SaaS/Cloud technical experience is not necessary but a plus
• Multi-site/Multi-Warehouse experience a must
• A strong understanding of inventory processes
• Working knowledge of Monthly Uplifts in a SaaS environment
• Creation and updating Process & Training Documents for our organization
• Maintaining/understanding of SOX compliance & reporting
• Providing support to internal and external auditors
• Running adhoc reports for clients and auditors
• Monitoring deliverables & ensuring timely completion of projects
• Project management experience preferred
• Proficient Microsoft Office (Word, Excel, and PowerPoint) skills
• Excellent communication skills (verbal and written)
• Strong attention to detail, accurate, and well organized
• Cooperative and willing to assist others and work in a team environment
• Willing to travel up to 50% including TX, WY, CO, UT, ND, MT, NM, but not limited to these states
• When not traveling, minimum of 50% of time will be in an office setting
• Must have current, valid driver’s license and acceptable record at all times

Nice To Haves

• Project management experience preferred
• SaaS/Cloud technical experience is not necessary but a plus

Responsibilities

• Perform user setup including system access maintenance and any admin function
• Facilitate, support and deliver training, including but not limited to SRO’s, CO’s, PO’s, TO’s, JO’s, Contracts, AR/AP
• Monitor, troubleshoot, and support, ERP tickets and end users (from the beginners to experienced users)
• Develop and implement Integration & training of future acquisitions
• Serve as subject matter expert on ERP systems and processes
• Identify process improvements and system enhancement to support business needs
• Managing monthly uplift testing
• Continual User Development
• Provide support for any system compliance request such as SOX Compliance
• Auditing of transactions in the system to ensure accuracy of data and reporting
• Build strong business relationships that foster a collaborative and trusting approach and partnership
• Other duties, as assigned

Benefits

• Competitive Salary + bonus
• 401(k)/ Retirement savings
• Comprehensive Benefits (medical, dental, vision, life and disability coverage)
• Career growth
• Friendly work environment
• Paid vacation/holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees