ERP Financials Business Analyst - #251118-4971AR-001

State of Connecticut•Hartford, CT

32d•Hybrid

About The Position

The State of Connecticut, Office of the State Comptroller (OSC) is looking for two (2) skilled and solution-oriented ERP Financials Business Analysts to join our team in the Core-CT division supporting payroll modules. This role offers the opportunity to enhance statewide payroll operations, empower users through innovative solutions, and ensure the Core-CT ERP system delivers reliable, efficient, and impactful results. The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public. We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces. The Information Technology division is an inter-agency team that supports and helps maintain Core-CT, used by over 10,000 state employees for financial, human resources, and payroll functions. The division maintains and upgrades Core-CT, provides analysis, maintains the comptroller's technical infrastructure, and is responsible for web development for the comptroller's communication sites.

Requirements

Knowledge of and ability to map business processes
Knowledge of and ability to utilize programming logic, validation testing, script writing, SQL and other troubleshooting software
Knowledge of Peoplesoft and/or an ERP (system) modules
Knowledge of principles and practices of public administration, governmental budget management and accounting including project costing
Knowledge of the integration of modules
Skills interpersonal skills
Skills oral and written communication skills
Skills analytical and problem solving skills
Ability to prepare and analyze financial documents and reports
Ability to utilize Enterprise Resource Planning systems
Ability to understand how the application does or does not support the State's business process
Ability to train and make presentations
Ability to gather technical information and effectively communicate to the appropriate source
Six (6) years of professional experience as a business analyst operating within financial systems
NOTE: Business analyst is defined as serving as a liaison between business units, technology and support teams interpreting the business needs of an organization and translating into application and operational requirements

Nice To Haves

Experience integrating Core-CT Payroll modules and data with other Core-CT Human Capital Management modules.
Experience applying State of Connecticut payroll principles and policies, including tax withholding, payroll calculations, and compliance requirements.
Experience troubleshooting payroll issues, responding to user inquiries, and resolving system or process errors.
Experience processing Tuition and Travel functionality and managing direct deposit transactions within Core-CT.
Experience working independently to analyze, diagnose, and resolve technical issues in ERP systems.
Experience managing multiple priorities and tasks, maintaining attention to detail, and meeting rapid turn-around deadlines.
Experience interpreting and applying State of Connecticut human resources policies and procedures within a payroll or ERP context.
Experience developing Core-CT reports and using analytical tools and workflow functionality, including PSQuery and/or PLSQL.
Experience communicating technical or procedural information to diverse audiences, including verbal presentations, written communications, and delivering training to groups of various sizes.
Experience using Microsoft Teams for collaboration and Microsoft Office Suite for document creation, resource development, and general administrative tasks.

Responsibilities

Collaborate with the Core-CT Human Capital Management (HCM) Team to test system changes, validate functionality, and assist in resolving issues
Work closely with end users to understand business needs, troubleshoot system issues, and help develop functional solutions that support and improve business processes
Provide ongoing production support by analyzing issues, validating data, and conducting testing to ensure system updates, fixes, and enhancements meet user and business requirements
Develop and/or deliver training materials and user guidance to support system functionality new processes, and enhancements
Provide support to users within assigned module(s)
Provide customer support through ticket system or other communication
Troubleshoot and resolves routine problems and system issues
Assist in diagnosis and resolution of common application problems
Assist with business process mapping and business requirement gathering
Collaborates with information technology staff concerning technical programming requirements
Assists with implementation of system upgrades and modifications and loads data into test environment
Tests and performs troubleshooting analysis
Participates in data clean-up and conversion activities
Conveys technical information to agency user and promotes understanding of relevant issues
Develops or assists in development of reports specific to assigned modules utilizing ERP system
Tests and troubleshoots data produced from reports ensuring integrity of data and results
Assists with identification, development and execution of training related to ERP system and assigned modules
Participates in module team meetings
May develop functional procedures and documentation
May make presentations
Performs related duties as required

Benefits

Comprehensive health and dental insurance, providing you with peace of mind and access to quality healthcare.
Robust pension plan and supplemental retirement offerings to secure your financial future.
Generous paid time off, including vacation days, sick leave, personal days, and 13 holidays per calendar year.
We are an eligible Public Service Loan Forgiveness employer, which means you may be eligible to have qualifying student loans forgiven after 10 years of service.
A culture that recognizes the importance of work/life balance and offers alternate work schedules and telecommuting options.
Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut.

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