ERP Business Systems Lead
About The Position
Your day begins at the intersection of technology and business operations, where strategy meets execution and systems power the way the organization scales. As the ERP Business Systems Lead, this role drives the implementation, management, and continuous optimization of ERP platforms that support critical business functions. Working in close partnership with cross-functional teams, the position translates complex operational needs into streamlined, scalable system solutions through thoughtful configuration, integration, and process alignment. Beyond implementation, the ERP Business Systems Lead serves as the connective thread between IT, business leaders, and external vendors-guiding system upgrades, resolving issues, and championing user adoption through training and support. By establishing best practices, policies, and documentation, this role ensures consistency, performance, and long-term scalability. The result is an ERP ecosystem aligned with organizational goals, built to support growth, efficiency, and operational excellence.
Requirements
- 7+ years of hands-on NetSuite experience in an analyst, administrator, or consultant capacity
- Strong expertise across NetSuite ERP modules, including SuiteFlow, SuiteBuilder, and SuiteAnalytics
- Bachelor's degree in a related field or equivalent practical experience
Nice To Haves
- NetSuite Administrator and/or SuiteFoundation certification, preferred
- Experience supporting multi-subsidiary, multi-currency environments, preferred
- SuiteScript experience a strong plus
- Background in restoration, construction, or similar project-driven industries, preferred
Responsibilities
- Own the configuration, customization, and optimization of NetSuite, including roles, permissions, workflows, dashboards, saved searches, scripts, and integrations
- Lead and support NetSuite implementations, enhancements, testing, patches, and new releases
- Partner cross-functionally to map, analyze, and improve business processes, translating requirements into scalable system solutions
- Ensure data integrity and reporting accuracy through governance, audits, standardized field/report naming, and data import/exports
- Build and maintain KPIs, dashboards, saved searches, and scheduled reports to support timely, accurate decision-making
- Provide strategic guidance on NetSuite structure, usability, and functionality to drive efficiency and adoption
- Oversee and support integrations between NetSuite and other systems (including BOLT)
- Support critical financial processes, including PCT and Revenue Recognition
- Collaborate with Application Support to prioritize requests and resolve system issues
- Serve as a liaison with NetSuite Support and third-party partners
- Develop documentation and deliver training to empower end users
- Advise leadership with actionable recommendations to improve cross-functional workflows and system performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
