ERP Business Process Owner (WMS) - Onsite; Shakopee, MN

Gn Resound North America • Bloomington, MN

112d • $84,000 - $94,000

About The Position

The ERP NA Business Process Owner (BPO) is responsible for overseeing the end-to-end management of business processes within the ERP system. This role ensures that business processes are optimized, aligned with organizational goals, and effectively integrated into the ERP environment. The BPO will work closely with various stakeholders to drive process improvements, manage change, and ensure successful implementation and adoption of ERP solutions.

Requirements

• Bachelor's degree in Business Administration, Information Systems, or related field, or equivalent.
• 3+ years of experience in business process management, with at least 2 years in a similar role within a Microsoft Dynamics 365 Warehouse Management System (D365 WMS) environment.
• 3+ years of hands-on inventory management expertise, with a strong track record of optimizing stock accuracy and reducing shrink.
• Proficiency with Microsoft Dynamics 365 Warehouse Management System (D365 WMS) or similar ERP/WMS platforms.
• Experience in reverse logistics, including returns processing, refurbishment, and disposition strategies.

Nice To Haves

• Master's degree in Business Administration, Information Systems, or related field.

Responsibilities

• Own the effort to map out current (as-is) and future (to-be) business processes.
• Identify inefficiencies and areas for improvement in existing workflows.
• Assist and/or drive change management initiatives to ensure smooth transition to new processes.
• Communicate changes effectively to all stakeholders and provide necessary training.
• Act as the primary decision-maker for process-related changes within the ERP environment.
• Collaborate with functional consultants to ensure business needs are met.
• Oversee the testing and validation of new processes and system configurations.
• Ensure that all changes are thoroughly tested before implementation.
• Provide ongoing support and troubleshooting for business processes post-implementation.
• Monitor process performance and make adjustments as needed.
• Create and maintain comprehensive documentation for all business processes.
• Ensure that documentation is up-to-date and accessible to relevant stakeholders.
• Utilize business intelligence tools to gather and analyze process performance data.
• Identify bottlenecks and opportunities for improvement based on data insights.

Benefits

• Generous Benefits including PTO and Paid Holidays
• 401k with Company match
• Paid Parental Leave & Transition Back to Work Benefits
• Company HSA Contributions
• Discounted GN Group products

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree