ERP Business Analyst II

Erlanger Health System•Chattanooga, TN

31d

About The Position

Works with minimal supervision, the ERP Business Analyst II conducts preliminary assessment of user business needs, clearly defining and documenting detailed business objectives including assessment of laws, rules and regulations that affect the business needs of the organization. Develops procedural flows showing interrelationships between manual and automated methods. Reviews system specifications to meet user requirements including recommended alternative solutions for achieving project objectives. Assists with analysis and development of program logic, screen layouts, reports. Develops testing criteria and testing scenarios to support new or enhanced system functionality. Assists with defining project tasks, determining deadlines, and developing project plans for achieving project objectives. Tracks project progress against the established work plan and reports accordingly. Coordinates with the IT department in resolving system problems. Supports personnel in the departments that use the ERP system applications in their daily system processes.

Requirements

Bachelor's Degree or equivalent extensive work experience in managing Enterprise resource Management systems
Proficient in sql and sql scripting
Knowledge in PeopleSoft Query or ad-hoc SQL queries in response to business users' requests
Ability to work independently and in a team environment; diagnose problems and recommend appropriate solutions
Experience scheduling jobs, scheduling queries
Experience testing new or enhanced functionality to the base Application System
Ability to work with end-users to analyze, design and implement changes in support of regular business operations and bug-fixes
Experience with data extracts into and out of the base system not limited to but including working with vendors to resolve issues
Experience handling the day-to-day issues in support of the ERP system including security setup, fluid setup, maintenance and data issues
Maintenance of security forms within PeopleSoft
Experience with PeopleSoft tax releases/patch updates/Oracle Taleo updates
Point of contact for audit reporting and periodic system audits
In-depth understanding of Accounting principles or HR Business Processes as related to Information Systems
Experience in supporting ERP systems
Ability to multi-task in a changing environment

Nice To Haves

Bachelor's Degree in business or systems analysis or similar degree with emphasis on data/information analysis
Three to five+ years of ERP System Administration is preferred (PeopleSoft/Oracle)
Information System support for Materials Procurement, Benefits/Recruiting or Payroll system
Healthcare experience is preferred
Experience with large-scale computer systems is preferred
Experience data mining for troubleshooting and problem solving
Experience providing production support on multiple platforms
Supports multiple projects as it relates to the team member's role and responsibility
High proficiency with communication skills

Responsibilities

Conduct preliminary assessment of user business needs, clearly defining and documenting detailed business objectives including assessment of laws, rules and regulations that affect the business needs of the organization.
Assists in documenting the system procedures in the ERP business process areas and maintaining the system documentation.
Develops procedural flows showing interrelationships between manual and automated methods
Ensures functional accuracy, completes impact analysis and performs appropriate system testing before introducing changes into the production environment.
Assist in monitoring the daily system operations for ERP system applications.
Prepares system specifications to meet user requirements including recommended alternative solutions for achieving project objectives.
Assists with analysis and development of program logic, screen layouts, reports
Develops testing criteria and testing scenarios to support new or enhanced system functionality.
Assists with defining project tasks, determining deadlines, and developing project plans for achieving project objectives. Tracks project progress against the established work plan and reports accordingly.
Coordinates with the IT department in resolving system problems.
Assists in managing all ERP system applications for effective processing and interfacing.
Supports personnel in the departments that use the ERP system applications in their daily system processes.
Identify process improvements within the user community and recommend and implement solutions.
Ensures that processes are followed to maintain data integrity in the ERP application systems.
Provides input on business process related issues to the ERP Systems team and other department managers as a member of the Enterprise Resource Management team.
Identifies efficiencies in the business process to ensure the information is accurate and updated on a consistent basis.
Performs tasks including analyzing, testing, debugging, and implementing systems changes including training users in the use of the system
Make recommendations on cost reduction processes
Participate in special projects.