ERP Analyst

Server Products Inc • Richfield, WI

8h

About The Position

Responsible for the administration, maintenance, and support of the organization’s IFS Cloud system to ensure smooth business operations. The ERP Analyst must have a customer focus and excellent communication skills as they will be collaborating with system users to optimize system functionality and improve operational efficiency.

Requirements

• College Degree in Business Processes / Information Systems, or equal experience.
• 5+ years’ experience working with IFS in an administrative role
• 2+ years of PL/SQL scripting
• Experience working with multiple business functions such as Sales, Engineering, Planning, Manufacturing, Supply Chain, and Finance.
• Experience in IFS administration including configuration and customization
• Knowledge of business and manufacturing processes
• Ability to analyze and document business processes
• Ability to create and maintain end-user documentation
• Advanced knowledge of Oracle SQL
• Proficient in Microsoft applications including Teams, Word, Excel, PowerPoint and Visio
• Ability to plan and manage workloads, deadlines, and project timelines
• Strong analytical and problem-solving skills

Responsibilities

• Administration of IFS, including creation and maintenance of system accounts and permissions
• Monitor system performance and perform routine maintenance
• Configure, test and deploy IFS patches and upgrades
• Administer regression testing, user acceptance testing, and coordination of bug fixes
• Document, and maintain business process descriptions / flows
• Work with business process owners to help identify potential automations, issues, and possible courses of action; recommend and implement solutions
• Create functional and technical specifications for customizations and reports
• Customize and/or create new IFS screens, lobbies, dashboards and reports
• Manage and support the interfaces between IFS and other applications
• Develop and deliver IFS orientation to system users as well as educate users on system functionality and best practices
• Provide technical support, training, and guidance to end-users to ensure effective system use
• Troubleshoot IFS related system performance issues including occasional on-call support
• Work closely with partners to resolve issues that cannot be resolved in-house
• Perform other duties or responsibilities as requested or required

Benefits

• Five (5) weeks PTO
• Ten (10) paid holidays
• Three (3) days paid to volunteer
• Robust 401(k) with up to 6.0% company contribution/match
• Exceptional health care benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level