Ergonomic & Equipment Coordinator

Briotix HealthWestlake Village, CA
1d$25 - $27Onsite

About The Position

The Ergonomic & Equipment Coordinator works in collaboration with the Briotix Health ErgoMED teams to provide administrative and equipment/inventory support. The Ergonomic & Equipment Coordinator will maintain accurate perpetual inventory by receiving products, conducting product and equipment counts, maintaining accuracy of information pertaining to all products and equipment, and identifying, researching, and remedying inaccuracies to preserve data integrity by using several technology-based applications. They will assemble chairs and other equipment items for more efficient storage on site, as well as compare equipment received for accuracy. The Ergonomic & Equipment Coordinator provides administrative support to include managing referrals from intake through completion with communication with internal team members as well as client stakeholders throughout the process, displays extreme attention to detail and excellent customer service both with Briotix Health clients and internal key stakeholders.

Requirements

  • Ability to pass background check and have a clear driving record.
  • Ability to use proper customer service skills and professional conduct.
  • Proficiency in reading invoices and performing simple math.
  • Coordinate high volume needs within tight deadlines.
  • Ability to manage multiple electronic documentation, scheduling, and ticketing systems.
  • Demonstrated knowledge in Microsoft & other web-based systems, including Microsoft Outlook.
  • Strong attention to detail, problem-solving skills, and customer service skills.
  • Superior communication and customer service skills.
  • Ability to work independently to achieve individual, team, and organizational goals.
  • Must meet the physical demands of on-site work needs; ability to lift 50 pounds and push or pull up to 100 pounds, frequent standing, walking, sitting, and/or squatting.

Nice To Haves

  • 2 or more years of inventory, shipping, warehouse-related experience.
  • 2 or more years of experience in an administrative or customer service position.
  • Associates Degree or higher.
  • Ergonomic or related certification and/or experience.

Responsibilities

  • Manage, triage, and expedite client-specific email communication.
  • Redirect email requests to Subject Matter Experts or other Briotix Health key stakeholders as appropriate.
  • Coordinate with Briotix Health key stakeholders to ensure appropriate staff to accommodate virtual and onsite assessments.
  • Update client guides as compliance needs change.
  • Fully understand the needs of assigned and other Briotix Health clients.
  • Coordinate Briotix Health Ergonomist schedules to meet client needs.
  • Use online scheduling programs and online databases.
  • Maintain regular communication with various client contacts.
  • Perform regular product counts by reviewing documentation and verifying against perpetual stock inventory.
  • Assemble chairs and other equipment to optimize storage space.
  • Locate boxes and ship various ergonomic and office equipment to clients as needed.
  • Break down shipping boxes and materials and discard in the appropriate receptacle.
  • Identify process improvement and opportunities for change.
  • Maintain inventory tracking systems in various systems.
  • Maintain constant client updates via email, as well as finance for billing triggers.
  • Maintain a clean work environment.
  • Update vendor pricing lists.
  • Other duties as assigned.

Benefits

  • Excellent benefits package including Medical, Dental, & Vision Insurance
  • Flex Spending Accounts
  • 401k/ROTH IRA with employer match
  • Company Sponsored Group Life Insurance, AD&D and Long-Term Disability
  • Professional Development Reimbursement
  • Accrued Paid Time Off, up to 120 hours in the first year
  • 7 Company Paid Holidays + 2 Floating Holidays of your choice
  • Employee Assistance Program (EAP) and Annual Calm.com subscription
  • Work/Life Balance
  • Opportunities for professional development and specialized training
  • Mentorship programs
  • DEI=B Focus Groups
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