ER Unit Secretary - 32 hours, Days
About The Position
Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position performs a variety of computer, clerical, and supply functions that support patient flow and the operation of the patient care unit.
Requirements
- Equivalent to high school plus additional specialized training.
- Knowledge of a variety of office procedures, operation of office equipment such as computer.
- Ability to handle multiple priorities and effective communication.
- 3 to 12 months experience.
Responsibilities
- Greets and directs patients, families, visitors, and hospital personnel. Provides basic information on policies and procedures or direct requests to appropriate persons. Coordinates the flow of information to and from all areas within the department.
- Answers internal and external phone calls promptly and prioritizes urgent patient information. Contacts physicians or unit staff members as appropriate.
- Assists in maintaining the order, organization and currency of logs and records and patient charts. Helps ensure an efficient sharing of information within the unit.
- Processes information needed for a variety of patient services and treatment areas such as, but not limited to, radiology, the laboratory, dietary, housekeeping.
- Enters and tracks data into the computer system pertaining to admissions, training, and discharges.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
