ER Technician Supervisor (Daytime)

VRCC Veterinary Specialty & Emergency Hospital•Englewood, CO

22h•$28 - $34

About The Position

VRCC Veterinary Specialty and Emergency Hospital is unique because it’s one of the few hospitals that brings together a full team of specialists, emergency clinicians, and compassionate support staff all under one roof—creating a collaborative environment that truly puts patient care first. It’s a great place to work because every team member is valued, supported, and encouraged to grow, making a real impact on the lives of pets and their families, every day. Position Overview A working supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

Requirements

High School Diploma or the equivalent.
Has Veterinary ER experience
Has Supervisor experience
Registered Veterinary Technician License
Veterinary Technician credentialing or equivalent experience.
High level of competence in the complete range of veterinary technician skills.
Working in a team environment.
Customer Service.
Attention to detail.
Verbal and written communication skills.
Supervisory skills, including performance management, feedback, and communications.
Staff scheduling skills.
Professionalism and ability to properly handle confidential information.

Nice To Haves

Leadership skills.
Time management.
Organization skills.
Interpersonal skills.
Multi-tasking and setting priorities.
Empathy.

Responsibilities

Maintain processes for effective medical record keeping and billing
Collect and process work charts
Assist with entering in-patient charges and/or procedures performed in billing system
Ensure invoices are sent monthly and as requested by clients and doctors
Process payments and monthly statements
Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF'” checks; determines when special financial agreements are appropriate
Assist with monitoring and reporting on accounts receivable
Prepare, print and mail invoice or statement copies for customers as requested
Performs other duties as assigned
Be dependable and punctual