ER Registration Clerk

TEKsystems•San Juan Capistrano, CA

6d•$24 - $24•Onsite

About The Position

We are seeking a compassionate, service‑oriented Registration Clerks to support the Emergency Department (PM) and Outpatient Department (AM). These clerks serve as the first point of contact for patients and visitors, ensuring a smooth and professional registration experience in a fast‑paced hospital environment. If you are empathetic, punctual, eager to learn, and committed to patient care, this is an excellent opportunity to grow your healthcare career.

Requirements

Strong customer service with genuine empathy
Professional, punctual, reliable, and composed
Team‑oriented and confident communicator
Ability to multitask in a busy, high‑volume environment
Comfortable working around trauma situations, blood, critical injuries, and behavioral health cases
Comfortable being on your feet and moving equipment

Nice To Haves

Previous hospital or clinical experience
Familiarity with EMR systems, insurance verification, or patient registration
Medical Assistant or Nursing education helpful
Strong attention to detail and data‑entry accuracy

Responsibilities

Register patients quickly and accurately upon arrival
Collect and verify demographics, insurance information, consent forms, and authorizations
Provide empathetic, professional customer service to patients in distress
Collaborate closely with nurses, physicians, EMTs, and administrative teams
Push and maneuver a computer‑on‑wheels workstation throughout the ER
Run required reports, complete self‑pay processes, and audit accounts for insurance and co‑pay accuracy
Follow department workflows based on insurance type, out‑of‑state needs, and special circumstances
Maintain accuracy, confidentiality, and compliance with hospital policies
Adapt to a dynamic, fast‑paced, and often chaotic ER environment