Maintains good public relations with hospital personnel, physicians and their staff, insurance companies, and patients. Ensures that services are authorized by calling insurance companies at time of service. Utilizes hospital information systems for scanning documents and for identifying and verifying valid insurance coverage. General Responsibilities: Responsible for the coordination of patient flow, accurate registrations and collections of out of pocket money due on all patients. Ensures that all paperwork is dispersed to the appropriate department. Answers incoming calls utilizing approved scripts. Able to type 40 WPM with accuracy in spelling. Medical terminology and knowledge of third party requirements. Able to handle stressful situations. Must be flexible in work schedule. Communication and interpersonal skills, basic computer skills, and customer service skills required. Other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees