The position involves arranging for the efficient and orderly pre-admission process, also known as 'Quick Check-In' and 'Complete ER Bedside Registration'. The role includes assigning patient beds according to established admitting procedures, promptly greeting and identifying patients registering for hospital services, and ensuring that various admission forms are correctly signed by the appropriate person or patient. Additionally, the position requires arranging for patients to be escorted to their room or appropriate outpatient department based on their condition and the availability of escorts. The individual will prepare patient bracelets and place them on the patient's arm whenever possible, tactfully refer uninsured patients to a financial counselor when needed, and collect and account for all monies received for co-payments and deposits. Respecting the confidentiality of patient, hospital, and physician-related information is crucial. The role also involves notifying appropriate nursing personnel of patient needs or requests, answering telephone calls courteously while identifying oneself, taking accurate messages, and keeping proper records for the maintenance of the vacant bed index. The individual will assist with admissions, transfers, and discharges of patients to and from nursing units per policy to ensure a smooth workflow, serve as a resource for clerical and other hospital staff members, promote good public relations for the hospital and department at all times, attend meetings as requested, and perform other duties as assigned by the Manager of Admissions or the Administrative Team.
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Education Level
High school or GED
Number of Employees
501-1,000 employees