ER Registrar 2

Scotland Health Care System in Laurinburg, North Carolina•Laurinburg, NC

2d•Onsite

About The Position

1.Ensures each patient is identified correctly in the system according to procedure by using at least 2 identifiers such as Name and DOB and reviewing the EPIC photo. 2.Highlight the wristband and have patient verify name and date of birth before placing the ID band on patient. Explain to the patient the ID band is for their safety. 3. Completes the pre-admission process for all patients presenting to the Emergency Center for treatment. 4.Explains forms to the patient and obtains signatures for consent for treatment/ financial responsibility, Privacy Notice and any other related forms. 5.Completes the registration process at bedside or no later than check-out according to policies and procedures established by the hospital. Demographics should be verified and financial information requested and updated no later than discharge from the EC. 6.Explains basic insurance information to the patient and requests deposits as indicated by Waystar Estimates. 7.Refer patients with inadequate financial means to Financial Navigator by providing the “What you should know about your Billing” information sheet. 8.Meets POSC goal for each scheduled shift. 9.Meets MSPQ compliance of 100% 10.Meets accuracy goal of 100% 11.Obtains IMM and MOON signatures on all Medicare patients prior to Admission to Unit. 12.Enters all payments received into the system, provides patient with receipt, completes all processes for posting payments, balancing cash drawer and credit card terminal at the end of shift and delivering to the Cashier’s drop box by end of shift. 13.Registers OP services after hours and weekends. 14.Complete Revenue Cycle Academy Sessions as scheduled. 15.Completes assigned W/Q daily. 16.Provides switchboard coverage in the absence of the operator. Performance must be consistent with the standards set for the switchboard operators. Must be familiar with all codes and disaster policies. 17.Monitors alarm panels and announces codes as indicated. 18.Assists with training of new registration associates. 19.Accurately scans all required documents to the patient’s account. 20.Obtains and attaches patient’s photo the account. 21.Assists with special projects as assigned such as Performance Improvement, Revenue Cycle Academy, POSC, TJC or others as identified. Careers At Scotland Health Care System, we’re proud to employ a team of dedicated professionals who embody the Scotland Way. Founded in 1946, Scotland Health Care System is a community-owned, not-for-profit organization serving Laurinburg, North Carolina. Our mission is simple yet powerful: to deliver safe, high-quality, compassionate, and sustainable health care to everyone in need. We offer a full spectrum of services—including inpatient, outpatient, and emergency care—along with specialized programs in cancer treatment, cardiac care, surgical services, and women’s health. Our culture is built on caring—for our patients and for our people. We believe that when we take exceptional care of our employees, they can provide exceptional care to our communities. That’s why we offer: Competitive compensation Family-friendly benefits including Paid Parental Leave and On-Site Childcare Flexible scheduling Exclusive savings programs Career growth and advancement opportunities If you’re looking for more than just a job—if you want a meaningful career where you can make a difference—Scotland Health Care System is the place for you. Join our team today! Scotland Health Care System in Laurinburg, North Carolina is proud to be the community's health care system. We are a community owned and controlled not-for-profit organization that includes Scotland Memorial Hospital, Scotland Physicians Network with sixteen medical practices, Scotland Regional Hospice (formerly Hospice of Scotland County), Scotland Family Counseling Center, and Scotland Memorial Foundation. Here at Scotland Health Care System, we understand that healthcare is evolving. Advances in medicine and strides in technology are providing local communities access to better healthcare. It is our desire to provide you the best care possible. Our staff will be here to help you and your loved ones when the need arises. Our Beliefs About Our Future: To successfully accomplish our Mission and Vision our transformation must include creative and innovative changes in what we do and how we do it. We must change from a hospital and provider-centric model to a patient-centered, ambulatory model. There will be a continued focus on moving the industry to an increasingly ambulatory based delivery model focused on the health of the individual patient and the overall health of the population we serve. New payment models will incent us to better coordinate our patient’s care along the continuum of services. This includes both how our patients are treated and how their treatment information flows. New partners, arrangements, and competitors will emerge for us as a result of the new treatment and payment models. We will be strategically advantaged by coordinating access to a comprehensive continuum of care. Patients and their families will behave more like Consumers, expecting more Value, Convenience, and Access, in addition to caring and compassionate Service. Limited opportunities to pursue Smart Growth will necessitate us focusing our strategic efforts and resource allocation decisions.

Responsibilities

Ensures each patient is identified correctly in the system according to procedure by using at least 2 identifiers such as Name and DOB and reviewing the EPIC photo.
Highlight the wristband and have patient verify name and date of birth before placing the ID band on patient. Explain to the patient the ID band is for their safety.
Completes the pre-admission process for all patients presenting to the Emergency Center for treatment.
Explains forms to the patient and obtains signatures for consent for treatment/ financial responsibility, Privacy Notice and any other related forms.
Completes the registration process at bedside or no later than check-out according to policies and procedures established by the hospital. Demographics should be verified and financial information requested and updated no later than discharge from the EC.
Explains basic insurance information to the patient and requests deposits as indicated by Waystar Estimates.
Refer patients with inadequate financial means to Financial Navigator by providing the “What you should know about your Billing” information sheet.
Meets POSC goal for each scheduled shift.
Meets MSPQ compliance of 100%
Meets accuracy goal of 100%
Obtains IMM and MOON signatures on all Medicare patients prior to Admission to Unit.
Enters all payments received into the system, provides patient with receipt, completes all processes for posting payments, balancing cash drawer and credit card terminal at the end of shift and delivering to the Cashier’s drop box by end of shift.
Registers OP services after hours and weekends.
Complete Revenue Cycle Academy Sessions as scheduled.
Completes assigned W/Q daily.
Provides switchboard coverage in the absence of the operator. Performance must be consistent with the standards set for the switchboard operators. Must be familiar with all codes and disaster policies.
Monitors alarm panels and announces codes as indicated.
Assists with training of new registration associates.
Accurately scans all required documents to the patient’s account.
Obtains and attaches patient’s photo the account.
Assists with special projects as assigned such as Performance Improvement, Revenue Cycle Academy, POSC, TJC or others as identified.