ER ADMISSIONS COORDINATOR

South Central Regional Medical Center•Laurel, MS

9h•Hybrid

About The Position

This role is responsible for supervising ER Admission staff, monitoring regulatory changes, maintaining payer compliance, training of staff and supporting revenue cycle stability by preventing Patient Access-related claim denials or payment delays. The Supervisor ensures processes are organized, compliant, and proactive, while supporting team development and cross-department collaboration. The position is responsible for overseeing all functions of the ED Admissions Department staff to ensure patient safety and satisfaction as it relates to registration and admission, and to optimize the facility’s financial performance. This position performs a full range of assignments under the supervision of the Director. The applicant must demonstrate knowledge and skills to appropriately communicate and interact with the employees, patients, families, and visitors of all age groups while being sensitive to their personal health information. Employee must demonstrate reliable attendance and professional behavior. The applicant is responsible for enforcing health care policies, managing scheduling, and addressing patient concerns. The incumbent will be responsible for ensuring the accuracy of all data collected in the admissions process.

Requirements

High school diploma or equivalent
Advanced Admission Clerical experience or other related work experience
Past experience with health care insurance payers
Open compassionate communication skills
Advanced knowledge of health insurance
Efficient work processes
Understanding of health care billing practices
Understanding of front to back-end errors and the cause and effect
Strong problem-solving skills
Strong communication skills
Familiarity with HIPAA regulations
Ability to prioritize tasks and manage multiple responsibilities

Nice To Haves

Associate’s or Bachelor’s degree preferred
Proven leadership experience strongly preferred

Responsibilities

Supervising ER Admission staff
Monitoring regulatory changes
Maintaining payer compliance
Training of staff
Supporting revenue cycle stability by preventing Patient Access-related claim denials or payment delays
Ensuring processes are organized, compliant, and proactive
Supporting team development and cross-department collaboration
Overseeing all functions of the ED Admissions Department staff to ensure patient safety and satisfaction as it relates to registration and admission
Optimizing the facility’s financial performance
Performing a full range of assignments under the supervision of the Director
Demonstrating knowledge and skills to appropriately communicate and interact with the employees, patients, families, and visitors of all age groups while being sensitive to their personal health information
Demonstrating reliable attendance and professional behavior
Enforcing health care policies
Managing scheduling
Addressing patient concerns
Ensuring the accuracy of all data collected in the admissions process