Jefferies Prime Services – Equity Swap Support (Associate/AVP)

Jefferies • New York, NY

10d • $105,000 - $115,000

About The Position

The Jefferies Prime Services Equity Swap Support/Client Service Representative
is responsible for the client support and relationship management for all Prime
Services swap clients of the firm trading equity swaps.  The right candidate
will be part of Prime Services and be client-facing working directly with the
firm’s cash brokerage and equity swap clients, along with operational and
support teams across the firm.  The right candidate will assist in addressing
client inquiries and help drive revenue across our client base.

Requirements

• Extremely detail-oriented
• Efficient in their responsibilities and time management
• Able to handle and manage multiple requests within a team environment and lead client meetings on topics such as client reviews and resolution meetings 
• Maintains superior follow-up skills
• Has superior focus and attention to detail
• Is able to and does act with a sense of urgency on requests
• Maintains superior knowledge retention and product knowledge for both cash equity and equity swap products

Responsibilities

• Sole point of contact for swap clients operational inquires, and client inquiries and disputes on collateral requests
• Participate in swap platform enhancements and regression testing, and reconcile client reporting for changes prior to production implementation
• Deep understanding of equity swap client reporting including swap exposure, financing accruals, dividend accruals, activity and mark-to-market valuations
• Account reconciliation of cash balances, positions and daily transactions for Synthetic Prime Brokerage accounts
• Monitor all client trade activity, settlement queries, client facing reporting and transactions across both equity hedges and swap allocations
• Analyze profitability and ROA (return on assets) reporting, and work with clients to increase revenue streams to the firm
• Ensure all client trades are reported properly into the custody and swap portfolios to minimize operational risk 
• Assist in training clients on the firm's technology, client facing reporting and file extracts with administrators along with proper connectivity setups 
• Consistently review all accounts under your existing coverage for margin and risk requirement and risk exposure, and escalate when needed
• Work with other areas within the firm to address client requests, such as corporate actions, margin and risk inquiries, securities lending rates and connectivity requests 
• Monitor and review trade input and activity in Traiana and other firm trade processing applications

Benefits

• annual discretionary incentive and retention bonus
• competitive employee benefits, including: medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages that include planned time off (e.g., vacation), unplanned time off (e.g., sick leave), and paid holidays
• paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed