Equipment Technician Supervisor

SBM Offshore•Chicago, IL

2d•$50,000 - $55,000

About The Position

The Equipment Technician Supervisor will be responsible for the assignment and direct supervision of Equipment Technician employees in maintaining the cleanliness and disinfection of medical equipment. The supervisor will inspect equipment and working conditions to ensure compliance with disinfection and regulations. To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Requirements

High School diploma or GED
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning chemicals, and their safe, efficient use

Responsibilities

Must be able to perform all duties and assignments of the Equipment Technician
Coordinate and supervise the activities of employees in the Disinfect and Delivery program
Develop working schedule for Technicians
Coordinate Technicians activity
Redirect Technicians if urgency arises
Monitor hours worked, punctuality and attendance of Technicians
Support employment related responsibilities including onboarding, new hire training, coaching to meet Service Level Agreements, performance management, attendance management, upskill training, and escalation resolution
Be trained on cleaning advanced medical equipment for support of Technicians
Improve order response time
Answer phone and fulfil phone requests as needed
Ensure consistent communication among Technicians
Communicate with stakeholders
Perform spot checks throughout the shift
Escalate Clinical concerns to Manager
Reporting to customer as required
Ensure training of new employees in tasks, safety, policies, and procedures
Identify and escalate overtime needs
Ensure that services meet the needs of the site
Ensure personnel have the equipment and supplies necessary to perform their job
Issues supplies to equipment technicians as needed
Conduct regular quality, service, and safety inspections of assigned areas and report the results of the inspections with particular emphasis on needed repairs
Ensure specified contract services are provided by the contractor by inspecting the work performed
Advise the immediate supervisor when shortcomings or other deficiencies of work are noted
Report employee personnel and customer issues to supervisor
Report accidents and incidents to the supervisor immediately
Carry out management responsibilities in accordance with the organization's policies and applicable laws
Assign and direct work
Ensure each team member works in conformance with SBM and GE policies and procedures
Ensure operational excellence through training, coaching, disciplining, and encouragement of team members
Address complaints and resolve problems
Ensure employees are properly trained on tasks and safety requirements
Monitor employees for proper use of personal protective equipment, and supplies
Provide recommendations for corrective action on areas that need improvement
Review and maintain employee’s records such as attendance and metric data
Correct at risk behavior then reports to the supervisor immediately