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Under general direction, supports the construction sales team by assisting with pre and post sales activities on HVAC building systems and equipment project opportunities. Pre-sales activities include, but are not limited to; system configuration validation, HVAC equipment and or controls selection for basis of design as well as bidding, application and pricing. This role will receive direction, coaching support from assigned account executives and sales leadership on pre-sale needs and expectation. Post sales activities, include equipment execution that is profitable, accurate, on-time, within the scope of the contract and in alignment with customers' expectations. Develops, and provides detailed engineering information and submittals to communicate design, configuration, operating and installation requirements to customers, consultants, Johnson Controls service and necessary subcontractors. Works with assigned sales team to maintain and effective balance between customer satisfaction and project financial results when performing pre-sales and or post sales duties. SAEs are project owners and thus are expected to take ownership of assigned projects, be aware of the moving parts occurring throughout the lifecycle. They are the face to the customer, our factories, and other internal departments. SAEs are expected to seek out solutions and escalate accordingly. Good organizational skills and proper file management are key for this role. SAEs may occasionally be required to visit job sites, rigging yards, or customer offices as part of the project management process. SAEs are expected to follow company safety and integrity protocols whether in the office, at home (for remote work), or at job sites during work hours.
