Equipment Support Specialist

Evolution•Atlantic City, NJ

About The Position

Overall this position will be responsible for Equipment Handling and other related operations within the organization with an underlying willingness to continuously develop and implement current procedures whilst remaining flexible to the growing and changing demands of the organization.

Requirements

An understanding of electronics and technical principles.
A high sense of responsibility and the ability to work in a team as well as alone and unsupervised.
Be a Multi-tasker, have team spirit and be likeable
Ability to plan and forecast effectively
Be driven, flexible and proactive
Attention to detail
Great problem-solving skills and ability to work under pressure
Microsoft Windows maintenance
Basic Microsoft Server maintenance
Good computer hardware knowledge installation and troubleshooting with an understanding of network architectures.
Previous IT and/or technical background
Handy with common tools
Good working knowledge of English
Flexibility to work out of office hours as well as weekends when necessary
Flexibility to travel for extended period for training purposes

Nice To Haves

Photography or lightning experience are not required but beneficial
Linux knowledge would be advantageous but not essential.

Responsibilities

Installation, maintenance, repair of tables and their equipment including illumination, communication systems and video.
Installation of electronic equipment, assembling and dismantling works.
Strong record keeping
Innovative approach to improvement of any related process or activity.
Roulette wheel maintenance including but not limited to:
Roulette wheel rotation
Roulette wheel swap between the tables,
WIMD camera position correction
Establish connection between the roulette wheel and server room,
NANO puller connection
Program installation to dealer PC,
COM ports set up
Roulette wheel level correction/re-leveling
In-rim sensors calibration
Roulette wheel check with calibration tools
Roulette wheel check with DPC tester (installed on all roulette tables),
Roulette wheel check
Visual check for any defect
Connect the unit to dealer PC
check with BO
Wheels settings correction
Main board version downgrade (because of TCS Huxley request, it’s happens very rare)
Communication/ providing correct information to me and another’s members of GIR department
Keep all files of actions which have been done with roulette wheels updated.
Shuffle machines:
Shuffle machine exchange/maintenance/cleaning
Keep all files updated
Shuffle machine calibration
Exchanging possibly removing broken parts of the unit, for the new ones
Communication with manufactory representative/technical team for tech support
Shuffle machine test (brand new ones) before to install them on the table
Cards:
Complete responsibility for transportation and destruction and signing of related documents
Immediate attention and action during emergency cases such as: Roulette wheel rotation; Roulette wheel swap between the tables; Roulette wheel level correction/re-levelling; WIMD camera position correction (I believe this is TOP camera); Establish connection between the roulette wheel and server room, NANO puller connection, COM ports set up; Communication/ providing correct information to Equipment Specialist in Riga and another’s members of GIR department; Shuffle machine exchange/maintenance/cleaning; Responsible for liaising with the GIR team; Create/modify user accounts on windows servers; Install and maintain user workstations
On an occasional base these following tasks will be required: Electrical soldering; Joiner's work, Transporting order; Loading and unloading; Carrying of heavy objects
Carry out any ad hoc duties instructed by your direct manager that meets the needs of the business.