Equipment Services Technician - On-Site Pine Brook, NJ
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About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Equipment Services Technician coordinates with the Automation team in supporting and optimizing mail order pharmacy throughput and minimizing downtime through the scheduling and completion of routine maintenance, troubleshooting, repair, and process improvement strategies. The Equipment Services Technician is also responsible for the completion of planned maintenance for the department and automation equipment readiness. This is a hands-on position that requires solid debugging and troubleshooting skills within Electrical, Mechanical, Pneumatic, and PLCs. The technician will install, set up, troubleshoot, and maintain various mail order pharmacy equipment and prototype/test new improvement projects. The role involves troubleshooting and repairing faulty electrical components such as motors, relays, switches, servos, VFD, and other sensing devices. The technician will effectively maintain programming, troubleshoot, determine root causes of failure, and perform corrective actions. Additionally, they will maintain and repair all of the automation dispensing equipment to operate at optimum throughput and minimum downtime, while also maintaining and tracking records on all PMs and maintenance work orders. It is essential to ensure adequate inventories of spare parts, tools, and supplies to support production equipment. The technician will provide support to the Automation team in finding solutions to complex problems and work with Engineering AES Supervisor and production leadership in prioritizing maintenance activities and improvement projects to minimize impact on production goals. High proficiency with problem-solving and communication skills is required, as well as collaboration with engineering and production leadership on all equipment-related issues. Reporting to upper management on equipment condition and status per down call protocol is also a key responsibility. Compliance with safety regulations and maintaining clean and orderly work areas is expected.
