Equipment Services Associate

Ann & Robert H. Lurie Children's Hospital of Chicago•Chicago, IL

2d•$20 - $30•Onsite

About The Position

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location Ann & Robert H. Lurie Children's Hospital of Chicago Job Description Summary: Performs the daily equipment services work delivering of clean supply, inventory management, and distribution of medical equipment, beds, toys, cleaning supplies for soiled rooms, etc. to various inpatient care and emergency department areas. Because of the high visibility, customer service and sanitization is critical to meet the customers’ requirements and maintain proper infectious control standards within the hospital. It is imperative that the employee is personally accountable and can work in self-managed teams by adhering to the hospital and departmental policies. Finally, this position is expected to be capable of utilizing the various technology applications/software, provide first-step resolution to open issues, elevate opportunities for improvement to a supervisor, work within a team environment, and have excellent communication skills.

Requirements

High School Degree or equivalent required.
Good oral and written communication skills.
Ability to work independently.
Ability to organize and prioritize daily tasks.
Excellent customer service skills.
Ability to handle multiple requests and work in a stressful environment.
Ability to work as part of a team.
Ability to perform data entry and comfortable utilizing technology

Responsibilities

Distributes and manages the equipment and bed for all inpatient areas and partners with the emergency department and surgical areas for optimal patient care.
Cleans all patient care medical equipment in the soiled utility.
Maintains a daily and monthly equipment log for infection control and activity.
Maintains proper inventory stock levels of all medical equipment, cables, pumps, beds, etc.
Performs floor sweeps to manage excess equipment and beds for the purpose of redistributions based on inventory stock level, acuity, and census.
Sets up equipment for Nursing and other Clinical Education as needed.
Responsible for bringing broken medical equipment to Healthcare Technology Management (HTM) and/or Bed Storage for repairs.
Retrieves repaired equipment from HTM and/or Bed Storage.
Orders bed/equipment rentals per specific patient requirements when requested by clinical staff.
Collects recyclable/disposable supplies and distributes to the appropriate department.
Distributes equipment/supplies to other floors during tube system downtime or to floors without tube access.
Responds to customer service requests in a timely and expedited fashion.
Alerts supervisor/team lead when a customer service request is unable to be fulfilled, or customer is unhappy.
Communicates with supervisor regularly regarding problems and all major activities.
Maintains order and cleanliness in the areas worked and the areas serviced.
Observes and enforces departmental and general hospital policies and procedures, particularly relating to the practice of safety and security measures.
Conducts and/or attends in-service training programs as directed by supervisor.
Knowledge of proper lifting techniques and safe use of materials handling equipment, both manual and powered is required.
Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers, and others.

Benefits

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits: Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children’s facilities
Discount purchasing program