Equipment Quality Program Manager (Utility)

QTS Data Centers•Duluth, GA

12d

About The Position

QTS Data Centers is seeking an Equipment Quality Program Manager - Utility to strengthen our Data Center Utility Delivery team. Our data centers use advanced utility equipment to boost efficiency and support innovative technology. This role will lead our utility quality program, promoting a culture that emphasizes clear processes, team responsibility, and active problem-solving. The manager will oversee quality standards and commissioning of equipment throughout the construction process to ensure our projects are delivered on time and meet our standards globally.

Requirements

5 years of experience in QA/QC, commissioning, or supplier quality management, specifically in data centers, mission-critical facilities or high-tech infrastructure, with a focus on utility equipment
Bachelor’s degree in Engineering, Technology, Construction Management or a similar field
Ability to work in cross-functional teams and manage external suppliers.
Knowledgeable in critical systems like power and cooling in data centers or similar facilities
Excellent communication and stakeholder management skills
Proficiency in data analysis, statistical modeling, and tools like Power BI or Tableau
Travel requirement: Expect to travel approximately 50% domestically, depending on project needs.

Nice To Haves

Experience leading quality programs or commissioning in large-scale construction or infrastructure projects
Strong knowledge of project delivery methods like EPC, Design-Build and Design-Bid-Build, especially involving utility equipment
Experience with HV Transformers and Circuit breakers up to 345kV
American Society for Quality (ASQ) certified CMQ/OE, CQIA, CQPA, CQE, and/or CQA
Experience with quality standards and methodologies: ISO 9001, AS9100, APQP, PPAP
Six Sigma (Green or Black Belt)
Lean Manufacturing
FMEA, 8D, Root Cause Analysis

Responsibilities

Lead the quality program for high voltage utility equipment, including transformers, circuit breakers, disconnect switches, instrument transformers, station service transformers, protection & control, and SCADA equipment.
Create and manage quality metrics focused on utility equipment, using these metrics to improve project outcomes.
Work with teams to solve any issues identified by the metrics.
Guide and develop our on-site quality and commissioning teams, ensuring they work well with our contractors and meet our standards.
Work with construction management to create and maintain standards and processes that help projects run smoothly and keep teams communicating effectively.
Serve as the main point of contact for suppliers, ensuring they meet QTS’s quality expectations.
Train team members on quality processes, especially as they relate to utility equipment
Handle quality problems by working with design, procurement, and operations teams to keep projects on track.
Regularly check on quality practices to make sure they meet our standards.
Conduct audits on design documents and quality records to ensure they comply with our requirements.
Update and improve quality documents like checklists and test plans to better align both internal and external parties to our standards.
Address utility equipment issues by leading root cause analysis investigations and implementing corrective actions.
Review commissioning plans and provide input to ensure they align with project goals.
Ensure all project documentation is complete and accurate before handing over projects.
Oversee equipment tests to confirm they meet our standards.
Maintain detailed records of quality data, tests and commissioning activities