Equipment & Maintenance Coordinator - Intermodal

Werner Enterprises•Omaha, NE

About The Position

The Intermodal Equipment & Maintenance Coordinator is responsible for overseeing the repair lifecycle of fleet assets, managing maintenance-related financial processes, and ensuring compliance with railroad standards. This role acts as a bridge between operations, accounting, and our railroad partners to minimize downtime and protect the company from unnecessary claims and expenses.

Requirements

Technical Expertise: Strong understanding of Intermodal equipment (containers/chassis/trailers) and common repair requirements.
Regulatory Knowledge: Familiarity with railroad and DoT regulations.
Claims Management: Experience navigating the claims and subrogation process within a logistics or transportation environment.
Communication: Ability to collaborate effectively across departments, including Accounting, Account Management, and Operations.

Responsibilities

Facilitate and oversee repairs for rail-related and street damage to trailers and containers, ensuring all assets are returned to service promptly.
Monitor equipment quality in collaboration with railroad partners to identify rail-specific damages and initiate the subrogation process where applicable.
Manage the maintenance invoicing process, working closely with Accounting to verify, approve, and process payments for repair vendors.
Evaluate and adjudicate claims submitted by railroads or customers; determine the validity of claims and authorize payments as necessary.
Document and track all claims and seal exceptions to ensure accurate records are available for future chargebacks or disputes.
Serve as the subject matter expert for the Intermodal operations team regarding maintenance, equipment specifications, and rail-related inquiries.
Ensure strict adherence to railroad requirements, including blocking and bracing standards, weight limitations, specific intermodal loading protocols, etc.
Maintain expert knowledge of accessorial policies for both the railroad and the company to prevent unbilled costs and ensure operational compliance.