Responsibilities include but are not limited to: Responsible for portfolio monitoring in general and accounts 60+ Days Past Due specifically - prioritizing calls, maintaining notes and activities in Dollars to ensure delinquency objectives are understood and achieved. Provides guidance to Collections and Customer Service teams in managing their respective duties. Has frequent interaction with senior management regarding the status of problem loans. Provide thoughtful review and analysis of account information to establish the best possible outcome (Legal, restructure). Negotiate settlements with customers and/or their counsel. Preparation of daily/monthly delinquency reports. Participate in monthly Portfolio Review Meetings highlighting key issues.
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Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees