Equipment Delivery Technician

MasVida Health Care Solutions•San Antonio, TX

20d

About The Position

The Equipment Delivery Technician is responsible for the safe, timely, and professional delivery, setup, and retrieval of durable medical equipment (DME) to and from customer locations, including healthcare facilities. This role ensures all equipment is clean, functional, and properly documented while delivering excellent customer service. The Equipment Delivery Technician represents MasVida Healthcare Solutions in the field and plays a key part in upholding our commitment to quality, safety, and responsiveness.

Requirements

1+ year of experience in delivery driving, logistics, or DME preferred
Valid driver’s license with a clean driving record; CDL not required but a plus
Ability to safely lift, load, and maneuver equipment up to 75 lbs
Strong attention to detail and commitment to safety and compliance
Comfortable with handheld devices and basic route tracking technology
Dependable, self-motivated, and customer-focused
High school diploma or equivalent required
Must be able to pass a background check and DOT drug screen
Willingness to work flexible shifts and participate in on-call rotation as needed

Responsibilities

Load, transport, and deliver DME and oxygen-related equipment to healthcare providers and patients
Set up, test, and ensure proper operation of delivered equipment; provide basic instruction to facility staff
Retrieve equipment from customer locations; inspect and document condition
Follow company protocols for infection control, equipment cleaning, and PPE use
Accurately complete delivery and pickup documentation, including proof of delivery, condition reports, and work orders
Ensure vehicles are stocked with necessary supplies and maintained in safe operating condition
Maintain timely communication with dispatch and branch teams regarding schedule or delivery issues
Report damaged or missing equipment and customer feedback to Branch Operations Manager or Area Director
Comply with DOT, FDA, and HIPAA regulations related to the transport and handling of medical devices
Assist with warehouse duties such as staging, loading, and cleaning equipment when needed
Demonstrate professionalism and empathy in all customer interactions