Equipment Coordinator

San Manuel Casinos • Highland, CA

7d

About The Position

Under Guest Services Leadership, the Equipment Coordinator will inventory, manage, fix, and maintain equipment up to standard to meet the Department of Guest Services' needs. The incumbent will plan daily duties, monitor, and evaluate inventory to ensure equipment is in good working order, relocate equipment, and quarterly assessments. The individual in this role will execute tactics to remain consistent with communicating the status of all equipment to all levels of management. This includes planning and preparing equipment readiness to support large events, communicating with security personnel, mapping equipment locations, and escalating challenges that may affect the success of an event.

Requirements

• Must be at least 21 years of age.
• High School Diploma or GED required. Some college coursework preferred.
• Minimum three (3) years of guest service, relevant IT, and computer experience required.
• Technical Proficiency and knowledge of Microsoft Office (Excel, Word, Outlook).
• Ability to prioritize and manage multiple tasks with deadlines.
• Possess excellent oral and written communication skills.
• Demonstrated ability to drive toward results.
• Ability to de-escalate tense situations to problem-solve effectively.
• Ability to multi-task and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills.
• Must be personable and professional.
• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

Nice To Haves

• Some college coursework preferred.

Responsibilities

• Responsible for the inventory and tracking of all equipment and assets assigned to the Department of Guest Services on the floor, booth, offices, and basement areas. This may include documenting equipment information using Microsoft Teams and utilizing available inventory systems.
• Monitors all equipment regularly to ensure they are working properly, including oversight for supplies. This may include replenishing printer paper, replacing ink cartridges, troubleshooting equipment errors, and escalating equipment that is not functional.
• Maintains the performance of the equipment on the floor by following up on equipment maintenance, creating schedules for preventative maintenance, and communicating effectively with the IT department on the equipment issues and regulatory departments regarding equipment placement and safety.
• Works independently on projects to create and implement new strategies that will help with the efficiency of functioning equipment. May be approached by guests while maintaining equipment and will be expected to engage with guests in a manner that compliments service standards as outlined by the department and company.
• Conducts quarterly audits to ensure the accuracy of the asset list to actual inventory. Initiates training and support for all promotions and dedicated events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED