Equipment and Service Technician
About The Position
With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day. The Equipment and Service Technician will install and service equipment such as vehicle lifts, fluid dispensing pumps, steel and poly liquid and lubricant plumbing and storage tanks, and other related equipment. This person will provide excellent customer service, responding to customer demand calls and perform preventative maintenance on contracted and owned equipment, perform installation projects.
Requirements
- High School Diploma or GED
- Proven 2-5 years of field service experience
- Valid driver’s license, including the ability to obtain a Health Card
- Strong written, verbal and interpersonal communication skills
- Mechanical skills and aptitude
- Construction / Trade experience pipefitting / electrical / plumbing / HVAC / Carpentry
- Ability to read and comprehend schematics and blueprints
- Team player with a positive attitude
- Strong customer service ability
Responsibilities
- Install and set up new equipment independently with minimal supervision or direction
- Install air and fluid piping, pumps, tanks, and reels.
- Display mechanical aptitude to service and repair a variety of equipment
- Drive to customer sites to troubleshoot equipment issues, perform required repairs, and answer customer questions
- Ability to problem solve tough issues without a clear solution
- Accurately log and report parts and inventory used to complete repairs
- Interact with management and other personnel to analyze and correct any equipment performance issues
- Follow specific preventative maintenance schedules
- Perform preventative maintenance checks on all machine components, replacing items as needed
- Complete field service reports and close out work orders as necessary
- Complete and submit daily/weekly online timecard and expense report
- Responsibility of company service van being stocked and maintained
- Participate in weekly tech meetings
- Other duties as required
- Be willing to travel with the possibility of staying overnights (<20%)
Benefits
- Medical Plan options, including fertility coverage and free mental health and telehealth coverage
- Dental and Vision Insurance
- FSA/HSA options
- Paid parental leave
- Company-provided short-term disability, long-term disability, and life insurance
- Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
- 401(k) with a generous company match
- Pet Insurance Benefits
- Tuition reimbursement
- 21 Paid Days Off
- 7 Paid Holidays
- Stylish company provided uniforms, tools, and personal protective equipment
- Paid comprehensive on-the-job training
- Company provided phone and tablet
- Company provided vehicle
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
