Equipment and Service Technician

Ascentek•New Hope, MN

17d•$25 - $32

About The Position

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities , Ascentek provides an environment where you can love what you do and be your best every day. The Equipment and Service Technician will install and service equipment such as vehicle lifts, fluid dispensing pumps, steel and poly liquid and lubricant plumbing and storage tanks, and other related equipment. This person will provide excellent customer service, responding to customer demand calls and perform preventative maintenance on contracted and owned equipment, perform installation projects. Install and set up new equipment independently with minimal supervision or direction Install air and fluid piping, pumps, tanks, and reels. Display mechanical aptitude to service and repair a variety of equipment Drive to customer sites to troubleshoot equipment issues, perform required repairs, and answer customer questions Ability to problem solve tough issues without a clear solution Accurately log and report parts and inventory used to complete repairs Interact with management and other personnel to analyze and correct any equipment performance issues Follow specific preventative maintenance schedules Perform preventative maintenance checks on all machine components, replacing items as needed Complete field service reports and close out work orders as necessary Complete and submit daily/weekly online timecard and expense report Responsibility of company service van being stocked and maintained Participate in weekly tech meetings Other duties as required Be willing to travel with the possibility of staying overnights (<20%)

Requirements

High School Diploma or GED
Proven 2-5 years of field service experience
Valid driver’s license, including the ability to obtain a Health Card
Strong written, verbal and interpersonal communication skills
Mechanical skills and aptitude
Construction / Trade experience pipefitting / electrical / plumbing / HVAC / Carpentry
Ability to read and comprehend schematics and blueprints
Team player with a positive attitude
Strong customer service ability
Ability to regularly lift at least 50 pounds independently, and up to 100 pounds occasionally
Required to have the ability to maneuver around a job site including small spaces in and around our equipment including continuous bending, kneeling, and stooping regularly
Perform work on ladders and lifts

Responsibilities

Install and service equipment such as vehicle lifts, fluid dispensing pumps, steel and poly liquid and lubricant plumbing and storage tanks, and other related equipment
Provide excellent customer service, responding to customer demand calls and perform preventative maintenance on contracted and owned equipment, perform installation projects
Install and set up new equipment independently with minimal supervision or direction
Install air and fluid piping, pumps, tanks, and reels.
Display mechanical aptitude to service and repair a variety of equipment
Drive to customer sites to troubleshoot equipment issues, perform required repairs, and answer customer questions
Ability to problem solve tough issues without a clear solution
Accurately log and report parts and inventory used to complete repairs
Interact with management and other personnel to analyze and correct any equipment performance issues
Follow specific preventative maintenance schedules
Perform preventative maintenance checks on all machine components, replacing items as needed
Complete field service reports and close out work orders as necessary
Complete and submit daily/weekly online timecard and expense report
Responsibility of company service van being stocked and maintained
Participate in weekly tech meetings
Be willing to travel with the possibility of staying overnights (<20%)
Other duties as required

Benefits

Hourly, Full time, Mon-Fri, 7:00am - 4:00pm
Medical Plan options, including fertility coverage and free mental health and telehealth coverage
Dental and Vision Insurance
FSA/HSA options
Paid parental leave
Company-provided short-term disability, long-term disability, and life insurance
Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
401(k) with a generous company match
Pet Insurance Benefits
Tuition reimbursement
21 Paid Days Off
7 Paid Holidays
Stylish company provided uniforms, tools, and personal protective equipment
Paid comprehensive on-the-job training
Company provided phone and tablet
Company provided vehicle
Career advancement opportunities