Equine Client Service Representative

Fairfield Equine Associates Pc • Newtown, CT

395d • $37,440 - $41,600

About The Position

The Equine Client Service Representative at Fairfield Equine Associates is a full-time role focused on providing exceptional customer service to clients in the equine medical field. The representative will be responsible for managing client communications, assisting with scheduling, and ensuring a smooth experience for clients and their equine athletes. This position requires a strong understanding of the equine industry and excellent organizational and communication skills.

Requirements

• At least 2 years of experience in the equine industry, preferably in a customer service role.
• Strong organizational skills and the ability to multitask while paying attention to detail.
• Excellent oral and written communication skills.
• Basic veterinary medical knowledge, including familiarity with equine products and services.
• Proficiency in Microsoft Office and practice management software.

Nice To Haves

• Experience with practice management software preferred.
• Knowledge of equine athletes and their care.

Responsibilities

• Manage client communications and inquiries effectively.
• Assist in scheduling appointments and coordinating services for clients.
• Provide information about veterinary services and products offered by the practice.
• Ensure a welcoming and professional environment for clients and their horses.
• Maintain accurate records and documentation related to client interactions.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: No Education Listed