(Eplan) Application Engineer

Rittal LLC • Schaumburg, IL

19d • Remote

About The Position

EPLAN Software & Services LLC provides software and service solutions in the fields of electrical, automation, and mechatronics engineering. The company develops one of the world’s leading design software solutions for machine and panel builders. We continually evolve the business with help from our Marketing, Sales, and Professional Services Teams as we grow our presence in the North American Markets.
As we continue to grow and navigate the dynamic landscape of technology, we are now seeking an individual who shares our passion for innovation and customer enablement – a charismatic, entrepreneurial, and visionary Senior Business Development Executive with a proven track record working within the Industrial Automation space.

Visit the ePlan Home Page

Role:
As an Application Engineer, you will drive customer success by delivering end-to-end solution implementations and providing strategic mentorship to ensure clients maximize their Eplan investment. In this project-based role, you will serve as a vital technical partner to the sales organization throughout the customer journey, positioning Eplan as the premier industry solution. Internally, you will champion continuous improvement by mentoring peers and translating customer insights into actionable enhancements for the team.

Requirements

• 5+ years of experience with Eplan, including completion of past customer engagements, OR 10–20 years of relevant industry experience or direct ECAD experience, with at least 2+ years of successful onboarding in multiple Eplan products.
• Bachelor’s degree in Electrical Engineering or equivalent engineering discipline.
• 3+ using CAE tools for electrical panel or substation design.
• IT and application skills, including network solutions, Windows Server, Windows OS, and Microsoft Office solutions.
• Good oral and written communication skills in English.
• Strong communication, networking and interpersonal skills.
• Strong business acumen with ability to influence at the various levels of the organization.
• Strong team worker with interfaces to regional sales and vertical market management.
• Applicants must be authorized to work on an unrestricted basis.
• Must reside within the US and be willing to travel approximately 50%.

Nice To Haves

• Experience with system integration, manufacturing, and/or electrical utilities preferred.

Responsibilities

• Develop and deliver customer and prospect solution implementations at commercial and industrial sites.
• Serve as the “trusted advisor” for consulting and training engagements, acting as a product and industry expert.
• Provide strategic and tactical advice to address customer and prospect issues with the Eplan platform.
• Present at trade shows and local markets to increase brand awareness and highlight Eplan’s capabilities.
• Recommend improvements to Eplan products based on customer feedback and market trends.
• Mentor Application Engineers and Consultants to elevate overall team knowledge and performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees