EpicCare Beaker CP Analyst

Deloitte•Dallas, TX

23d•Hybrid

About The Position

Epic Beaker Analyst Project Delivery Specialist Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Beaker professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Credentialed Trainer will be a primary member of the Epic support team. This role is a hybrid role. PDM Epic Ambulatory (Ambulatory Clinics) Lead and Builder Professionals will support/coach/advise our Client's Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within the firm. The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Requirements

Current Epic Beaker Certification
6+ years of recent experience with an implementation
3 years of Epic build and support
Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Demonstrative understanding of technical documentation
Effective verbal and written communication skills
Self Motivated, highly-organized and detail oriented skills are required
Superior communication and customer service abilities
Team player with the willingness/ability to work in a collaborative environment
Must be able to operate independently or with minimum supervision

Nice To Haves

Strong desktop skills including Word, Excel, PowerPoint
Work Experience/Direct Knowledge of clinical area or business area to be supported

Responsibilities

Work the implementation team to plan and complete build, implement end-to-end Epic work command center shifts to investigate during go-live.
Document and resolve break-fix tickets.
Conduct and document root cause analysis.
Complete any assigned system maintenance.
Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
Analyze operational requirements and system capabilities to propose effective solutions
Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities
Performs unit, system, and integration testing per standards and documents outcomes
Work with Application Team to ensure applications are well supported and implementations are properly executed
Follow defined standards, promote best practice principles, and participate in change control process
Meet application deliverables, project timelines, and delivery weekly status reporting
Timely project and data tracking with input of weekly time tracking
Performs other related duties assigned by supervisor
In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

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