Epic Willow Ambulatory Applications Analyst

Lurie Children's Hospital • Chicago, IL

76d • $93,600 - $154,440

About The Position

Supports information management needs of various client departments or workflows across the organization through project coordination, applications implementation, upgrades, and ongoing maintenance or enhancements.

Requirements

• Bachelor’s Degree in Information Technology or Health Care field with related training.
• Minimum two years of experience installing/supporting applications.
• Experience in a healthcare related field preferred.
• Certification, if applicable for assigned applications.
• For Epic applications, current Epic certification required, or ability to complete certification within six (6) months of employment.
• Working knowledge of personal computers and Microsoft Windows OS and applications.
• Excellent analytical, written and oral communication skills.
• Ability to articulate facts and ideas clearly and concisely.
• Excellent customer service and interpersonal skills.
• Excellent project management skills.
• Ability to prepare documentation to support established objectives consistent with generally recognized standards.
• Ability to maintain a high level of integrity and confidentiality relating to employee/patient and hospital.

Responsibilities

• Provides application implementation support, technical guidance, and serves as primary resolution point for all issues regarding assigned applications.
• Works collaboratively with end-users to understand workflows and develop system support.
• Coordinates activities of assigned projects or particular phases of a given project.
• Develops and creates detailed work plans, timelines and other appropriate documentation, identifies appropriate resources needed and provides timely status reports.
• Provides data transfer, access and manipulation of aggregate and comparative data.
• Provides assistance with system selection, system maintenance/upgrade and implementation, including system definition, building, testing and conversion planning and interfaces.
• Develops and monitors testing scenarios and methodologies to demonstrate system effectiveness.
• Prepares and maintains documentation on testing plans.
• Participates in completion of user documentation and training procedures.
• Evaluates system utilization and performance.
• Participates in system optimization.
• Adheres to HIPAA regulations for transactions, security and confidentiality.
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Various voluntary benefits: Supplemental Life, AD&D and Disability, Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees