Epic Willow Ambulatory Analyst - Pharmacist

Virtual Agent • Vancouver, WA

324d • $80 - $90 • Remote

About The Position

Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations. The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.

Requirements

• Bachelor's degree in Pharmacy, Health Information Technology, or a related field.
• Relevant certifications (e.g., Epic Willow certification) preferred.
• Minimum of 2-3 years of experience in a healthcare setting, with a focus on pharmacy operations and Epic systems.
• Proficiency in Epic Willow module, along with a strong understanding of pharmacy workflows and electronic health record (EHR) systems.
• Strong problem-solving abilities and analytical thinking, with attention to detail.

Responsibilities

• Collaborate with stakeholders to gather requirements and configure the Epic Willow Ambulatory module to meet organizational needs.
• Support the rollout of new functionalities and features, ensuring alignment with clinical workflows.
• Analyze current workflows and identify opportunities for improvement within the Epic Willow system.
• Develop and implement optimization strategies to enhance system performance and user satisfaction.
• Provide training and support to end-users, including pharmacy staff and clinicians, to promote effective use of the system.
• Act as a primary point of contact for troubleshooting and resolving system-related issues.
• Maintain comprehensive documentation of system configurations, workflows, and user guides.
• Ensure compliance with regulatory standards and best practices in pharmacy operations.
• Work closely with IT teams, pharmacists, and clinical staff to facilitate communication and ensure alignment of objectives.
• Participate in cross-functional teams to support ongoing Epic initiatives and system upgrades.

What This Job Offers

• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree