TEKsystems-posted about 1 year ago
$37,440 - $43,680/Yr
Full-time • Entry Level
Tallahassee, FL
10,001+ employees
Professional, Scientific, and Technical Services

The Epic TDR Technician role at TEKsystems involves conducting Technical Dress Rehearsals (TDR) to ensure that all end-user devices are properly deployed and configured for the Epic system. This position is crucial for verifying that hardware and software configurations function correctly before the Epic go-live, ensuring a smooth transition for users.

  • Conduct testing in the production environment for all end-user devices and technical configurations.
  • Verify Epic access and printing configurations.
  • Test peripheral device integrations, including barcode scanners, document scanners, cameras, and dictation devices.
  • Follow test scripts to validate specific workflows during the TDR process.
  • Ensure all hardware functions as expected during the go-live phase.
  • Test configurations for devices, including wireless connectivity and workstation setups.
  • Experience in desktop support and hardware deployment.
  • Familiarity with Technical Dress Rehearsals (TDR) and go-live support processes.
  • Strong communication and coordination skills.
  • Excellent time management and organizational skills.
  • Ability to document processes thoroughly and provide white glove customer service.
  • Prior project experience in preparing environments for Epic deployment.
  • Experience leading teams of technicians in desktop-related projects.
  • Medical, dental & vision insurance
  • Critical Illness, Accident, and Hospital coverage
  • 401(k) Retirement Plan with pre-tax and Roth options
  • Voluntary Life Insurance and AD&D for employees and dependents
  • Short and long-term disability insurance
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid Time Off (PTO), Vacation, or Sick Leave
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