Epic Systems Analyst - Resolute Professional Billing

Highmark Health

109d • $57,700 - $107,800

About The Position

This job is responsible for configuring, rolling out, and supporting the Epic Resolute Professional Billing application. Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions.

Requirements

• 3 years of systems administration experience within one or more Epic modules.
• Epic Certification in Resolute Professional Billing.

Nice To Haves

• 2+ years of Healthcare Revenue Cycle experience (Claims, Patient Access, Billing).

Responsibilities

• Plans, designs/builds, tests, implements, and supports the needs of Epic software.
• Analyzes and determines system requirements and specifications.
• Performs and documents workflow analysis while evaluating user experience.
• Supports and maintains environments or applications using domain knowledge.
• Creates and maintains documentation and training materials regarding the implementation of applications.
• Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows.
• Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies.
• Provides guidance and support to end-users to enhance the use of Epic and offers solutions to resolve end-user system issues.
• Contributes to and manages small to medium projects independently.
• Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
• Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems.
• Identifies solutions and completes documentation.

Benefits

• Epic Application Certification within 6 months of hire.

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees